Privacy Policy

ConferenceSupply.com (“ConferenceSupply,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://ConferenceSupply.com (the “Site”) or interact with our services (collectively, the “Services”).

1. Information We Collect

Contact Information - When you fill out a form, request a quote, or email us, you may give us your name, email address, phone number, company name, and other basic contact details.

Order and Shipping Details - During onboarding or checkout you might provide event dates, shipping addresses, booth requirements, and limited payment information (processed by secure third-party providers).

Usage Data - Whenever you visit the site we automatically receive technical data such as your IP address, browser type, pages visited, time spent on each page, and clicks. This is gathered through cookies, Google Analytics, or similar analytics tools.

Cookies and Similar Technologies - We place small text files called cookies (and comparable technologies) on your device to remember preferences, keep you logged in (if applicable), and measure aggregate site usage. You can disable cookies in your browser settings, but doing so may affect certain site features.

2. How We Use Your Information

We process your information to:

Provide Services – create quotes, fulfill orders, coordinate shipping, and manage returns.
Communicate – respond to inquiries, send service updates, and provide customer support.
Improve & Secure the Site – analyze usage trends to enhance performance and security.
Marketing – send newsletters or promotional messages (you can opt out anytime).
Legal & Compliance – satisfy tax, accounting, and regulatory obligations.

3. Legal Bases (GDPR Notice)

Where GDPR applies, we process personal data on the following bases:

Contractual necessity – to deliver Services you request.
Legitimate interests – to improve our Services and prevent fraud.
Legal obligation – to comply with applicable laws.
Consent – for optional marketing emails (withdraw any time).

4. How We Share Information

We do not sell your personal information. We share it only:

Service Providers – shipping carriers, payment processors, email service platforms, and analytics vendors under confidentiality agreements.
Business Transfers – if we merge, acquire, or sell assets, user data may transfer as part of the transaction.
Legal Requirements – when required to comply with law, protect our rights, or respond to lawful requests.

5. Cookies & Tracking Technologies

We use cookies to:

Keep you logged in (if applicable)
Remember site preferences
Measure marketing campaign performance

You can disable cookies in your browser settings, but parts of the Site may not function properly.

6. Data Retention

We store personal information only as long as necessary to:

Fulfill the purposes in this Policy
Satisfy legal, tax, or accounting requirements
Resolve disputes

When no longer needed, data is deleted or anonymized.

7. How We Protect Your Information

Encryption – TLS/HTTPS protects data in transit.
Access Controls – staff accounts require strong passwords and 2-factor authentication.
Vendor Due Diligence – we review third-party security practices.

No method of transmission is 100 % secure; we cannot guarantee absolute security.

8. Your Choices

Email Marketing Opt-Out – click “unsubscribe” in any marketing email.
Cookie Controls – use browser settings or third-party opt-out tools (e.g., aboutads.info).
Access / Update – email us to view, correct, or delete your personal data (subject to verification).
Do Not Track – we do not currently respond to browser DNT signals.

9. California Privacy Rights (CCPA)

If you are a California resident, you may request:

Access – categories and specific pieces of personal info we hold.
Deletion – ask us to delete personal information (subject to legal exceptions).
Opt-Out of Sale – we do not sell personal data, as defined by CCPA.

Submit requests via privacy@conferencesupply.com. We will verify your identity before fulfilling requests.

10. Children’s Privacy

The Site is not directed to children under 13. We do not knowingly collect data from children. If you believe we have, contact us at privacy@conferencesupply.com and we will delete it.

11. International Transfers

We are based in the United States. If you access the Site from outside the U.S., you consent to transferring your information to the U.S., which may have different data-protection laws.

12. Changes to This Policy

We may update this Privacy Policy periodically. We will post the new version with an updated “Effective Date.” Continued use of the Site after changes signifies acceptance.

13. Contact Us

Questions or concerns?
Email: privacy@conferencesupply.com